Support

Overview Services Training

Customer Support Options

Overview:

An active PrintNow account in good standing is required to obtain support. E-mail is our primary support channel. In order to provide dependable, measurable support, we ask existing customers to contact support via email ticket system link below. Please reserve calls for issues that you have first tried to resolve via our established support channel.

Existing customers:

http://support.printnow.com

Business hours:

8:30am-5pm Monday through Friday, Eastern time.

Scheduled maintenance:

Sunday 11:00pm-1:00am EST.

Best Practices:

PrintNow is a software development company and our goal is to provide the best web-to-print, workflow, and automation tools for the print industry at the best price. We emphasize self-sufficiency on the part of our customers so we provide online training to help you started and a wealth of technical documentation and learning materials to help you on the way. Please note: we support you; - we do not and cannot support the end-user customers directly.

Advanced Services

PrintNow solutions are easy to install, use and maintain. But in case you have an ambitious project, limited IT resources or an aggressive deadline to meet, PrintNow offers you comprehensive Professional Services and online Training programs.